FAQ

We suggest wearing comfortable and loose-fitting clothing that allows for unrestricted movement during your session. The specific attire may vary depending on the area of focus. In case you forget to bring suitable clothing, rest assured that we offer gowns and shorts for your convenience.

We have the capability to directly bill most insurance companies, depending on the specifics of your policy. Our team will assist you by contacting your insurance provider to determine the coverage and reimbursement details. If direct billing is not permitted by your insurance company, we can provide you with the necessary invoices to facilitate your reimbursement process. You can submit these invoices to your insurance for claim processing and receive the applicable funds.

FEE SCHEDULE: PHYSIOTHERAPY SERVICES FEES
Initial Assessment (includes treatment) $110
Treatment (Follow up) $90
Senior (65+) Assessment+Treatment $99
Senior (65+) Treatment follow up $81
Shockwave (One body part) $70
Shockwave (Two body part) $120

MASSAGE SERVICES FEES 
Massage - 30min $60+GST
Massage - 45min $80+GST
Massage - 60min $95+GST
Massage - 90min $140+GST

CHIROPRACTIC SERVICES FEES 
CHIRO -Assessment + Treatment $110
CHIRO -Treatment $95

ACUPUNCTURE SERVICE FEES 
Acupuncture Initial visit $120
Acupuncture follow up $100

To ensure a smooth experience, we kindly request that you arrive 15 minutes prior to your scheduled appointment. Upon arrival, you will be asked to complete some necessary intake forms. Our practitioner will then conduct a comprehensive assessment, carefully evaluating your condition. They will guide you through a personalized treatment plan based on their findings. The duration of these initial visits will vary depending on your specific needs, typically ranging from 45 to 60minutes minutes. Rest assured, our team is committed to providing you with the utmost care and attention throughout your treatment.

Please ensure you bring your insurance information, if applicable. Additionally, if you have any relevant medical reports such as doctor's notes or diagnostic imaging results (such as x-rays, ultrasounds, or MRI reports), kindly bring them along with you. These documents will assist our team in gaining a comprehensive understanding of your condition and providing you with the most effective care.

The number of treatment sessions required varies depending on the nature and severity of your specific condition. Each injury and recovery process are unique. During your assessment, your physiotherapist will provide a more accurate estimate of the number of visits needed to achieve optimal results. It is important to note that individual progress may vary, with some patients experiencing improvements from their initial visit, while others may require a longer duration for recovery. Patients with complex injuries related to WCB, MVA, or chronic conditions may require an extended treatment period due to the intricacies of their conditions. Rest assured, our dedicated team will work closely with you to devise a personalized treatment plan that best supports your healing journey.

Patients have the freedom to select their preferred treatment location and have the option to change clinics if they are dissatisfied with the services or if their circumstances change. If you are considering transferring your treatment to our clinic, we encourage you to reach out to us via phone or email to discuss your specific situation further. Our team will be more than happy to provide you with the necessary information and assist you with any inquiries you may have.

Absolutely! We provide ample free parking facilities for your convenience.

Booking an appointment is simple and convenient. You have multiple options to choose from: you can call our clinic, send us an email, or use the contact form on our website. Our dedicated team is committed to accommodating your preferred time slot, ensuring that you receive prompt and professional treatment. We strive to schedule and see you as soon as possible, prioritizing your care and well-being. Don't hesitate to reach out to us, and we will be delighted to assist you in booking your appointment.

Certainly! While we prioritize scheduled appointments, we make every effort to accommodate walk-in patients. Our team strives to provide timely and efficient care to all individuals seeking our services. If you find yourself in need of immediate attention, feel free to visit our clinic, and we will do our best to accommodate you.